as of March 6 2020
Roles and Responsibilities of HR and Account Management Support
I. Account Management: Coordinate, Track, Organize, Report
1. Be the primary point of contact with customers
2. Keep current clients satisfied by delivering exceptional client service on a day-to-day basis
3. Coordinate with service center and head office.
4. Update client data and reports.
5. Collaborate and coordinate with functional teams i.e. finance, sales agency
II. HR Support Services:
1.TimeKeeping
a. Daily download time-in/out of employees from the biometrics, extraction and upload into Excel file; checking and arranging time-in and time-out of employees;
b. Daily downloading of the data from the biometrics
c. Prepares monthly, quarterly and yearly attendance rates of employees
d. Monitors and records leave, absences, tardiness, undertime, work from home screenshots; makes sure records are accurate and consistent.
2. Recruitment
a. Ability to represent Ivant in Universities and Job Fairs
b. Conducts test administration to OJT and other applicants; prepares Interview Assessment Form and endorse to superior for interview.
c. Can facilitate onboarding orientation and process.
3. Employee Engagement
a. Assists in the organization and facilitation of company activities.
b. Involved in the dissemination of announcements.
c. Prepares and disseminate birthday greetings to employee
4. Administration: Services to the Team
a. Maintains and upkeep all HRD forms, make sure these are available at all times.
b. Performs other duties that may be assigned from time to time.
Metrics:
1.Team Player: Positive attitude towards process improvements. Proactive in change implementation and continuous learning.
2.Adaptive to technology :
3.Ability to Communicate: listen, ask questions, suggestions, Comprehension, Verbal ( provide instructions)
4.Values: Honesty, Excellence, HardWork
5.Work Standards : Accuracy , Timeliness, Orderliness, Organization, Consistency Client Centricity
Requirements:
1.Candidate exhibits the skills required and college graduate.
2.1 to 2 years experience in the line of work preferred.
3.Residence in Pasig and San Juan preferred.
4.Full Time Positions Only
Send your resume to talents@ivant.com or via Careers Page of ivant.com. And we can have a conversation.